• Part-time Sales Associates

    Posted: 10/04/2020

    Joy of Living - Sales Associate

    Essential functions
    Interact with customers with sincerity and enthusiasm.
    Assist customers with choices of goods and services by demonstrating exceptional product knowledge. Suggest new products or alternatives to help customers meet their needs, drive sales and ensure customer loyalty.
    Conduct sales transactions via the point of sale (POS) system with accuracy and efficiency.
    Maintain sales floor for visual appeal, safety, security and theft protection.
    Generate a strong team environment for other associates and management through a cooperative, flexible, helpful and positive attitude.

    Job Duties
    Engage and qualify customers through listening and questions, as well as use of extensive product knowledge to help them make informed choices in order to meet their wants and needs.
    Manage inventory control by accurately receiving items into the system via the company's POS.
    Appropriately utilize computer system for sales, inventory, research and customer support.
    Be a high value team member to meet individual, department, and company profit goals.
    Handle incoming phone calls within 3 rings and direct inquiries as appropriate. Accurately take complete messages and distribute in a timely manner.
    Open and close registers as needed with accuracy.
    Maintain awareness of inventory levels, restock displays as necessary, and provide timely information to management concerning reorders.
    Maintain neat, clean and orderly sales area and sales floor through daily cleaning, fronting, and straightening of furniture, displays and merchandise.
    Develop a strong working knowledge of wine and beer offerings and assist customers with purchases in these areas.
    Complete daily work checklist is timely fashion.
    Other Duties and Responsibilities
    Assist with company special events as necessary.
    Be a positive role model for Ralph's Joy of Living both on and off the clock.
    Consistently report for shifts on time and be prepared to perform duties of position.
    Follow proper cash handling procedures, as well as all opening and closing procedures.
    Be aware of customer purchasing trends and communicate them to management.
    Attend all company trainings and meetings as required.
    Demonstrate effective time management and workload prioritization.
    Be flexible with work schedule demands and must be available to work evenings and weekends.
    Complete other duties as assigned.

    Job Qualifications

    Two (2) to three (3) years of retail sales experience preferred. Minimum of one (1) year required. Equivalent experience in service industry sales and/or customer service may be substituted.
    Must be at least 18 years of age by start date.
    Strong dedication to exceptional customer service and team work a must.
    Detail-oriented self-starter.
    Strong computer skills and good with numbers.
    Must be able to function well in high activity environment without sacrificing customer service.
    Two (2) years of college completion preferred; High school diploma or GED required.
    Must be able to pass a criminal background check and pre-employment drug screening.
    Creativity a plus.

    Ralph's Joy of Living is an equal opportunity employer that does not discriminate on the basis of race, color, creed, ethnicity or religion. We are a drug-free workplace.